(4.5 / 5)4+ Ratings

Amwell Reviews

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4.5
4 Reviews
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About Amwell

Amwell.com is a telehealth provider that offers a variety of medical services. It allows patients to see a doctor or therapist from home, using a phone, tablet, or computer. The platform provides 24/7 access to healthcare professionals, making it convenient for patients to receive care whenever they need it.

Amwell covers a wide range of medical areas, including urgent care, mental health therapy, pediatrics, and menopause care. It also offers a prescription service, where healthcare professionals can send prescriptions electronically to the patient's chosen pharmacy.

The platform cooperates with many insurance companies, making the services more affordable for those with insurance coverage. However, the cost for those without insurance or whose insurance plan does not include Amwell will vary.

It's important to note that while Amwell provides a convenient and accessible healthcare solution, it is not suitable for serious or life-threatening conditions. For such situations, it's recommended to seek immediate in-person medical attention.

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Amwell Customer Reviews (4)

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Eloise Gregory
Eloise Gregory
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Jul 21, 2024
Maik Dietrich
Maik Dietrich
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Jul 19, 2024
Klaudia Adler
Klaudia Adler
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Jul 18, 2024
Murray Randall
Murray Randall
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Jul 18, 2024

Amwell Customer’s Q&A

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Amwell Features and Benefits

Amwell.com is a telehealth provider that offers a variety of services. Here are some key features and benefits:

  • 24/7 on-demand availability: This allows you to schedule visits based on your availability, making healthcare accessible anytime, anywhere.
  • Variety of medical areas: Amwell offers treatments in a range of areas, including urgent care, mental health therapy, pediatrics, menopause care, and more.
  • Easy access: You can connect with healthcare professionals via phone or web, making it convenient and easy to use.
  • Cooperation with many insurance companies: This makes the services more affordable for those with insurance coverage.
  • High quality, secure streaming: This ensures seamless face-to-face interactions with healthcare professionals.
  • Prescription service: Healthcare professionals can send prescriptions to your chosen pharmacy, making the process more efficient.

However, there are a few limitations. For instance, healthcare professionals on Amwell cannot order lab tests or deal with serious or life-threatening conditions. They also cannot write prescriptions for certain treatments or controlled substances. It's important to consider these factors when deciding if Amwell is the right choice for you.

Amwell Pricing

Amwell.com offers various services at different prices. For therapy sessions, the cost is $109 per session to meet with a practitioner with a master's degree, and $129 to meet with a practitioner with a doctoral degree. These are flat per-session rates with no subscriptions or upfront costs.

For urgent care and medical visits, prices start at $79. The actual cost can vary depending on the service or specialty needed. If you have a health insurance plan that includes Amwell, the price will vary based on your copay and services used.

No sign-up fees are required to join the site, you only pay for actual visits with the doctors. If your insurance plan doesn't include Amwell or you don't have insurance, the cost will vary.

Payment Method

The payment method on Amwell is as follows:

  • By providing a credit card or other payment method accepted by Amwell, users are expressly agreeing that Amwell is authorized to charge to the Payment Method any fees for the use of the Services, together with any applicable taxes.

Amwell FAQs

FAQ

Amwell Alternatives

Here are the top 10 alternatives to Amwell:

  1. Whereby: A platform for easy video meetings with no login required for guests.
  2. Spruce Health: A platform for communication and care outside of the exam room.
  3. Carepatron: A healthcare workspace for managing clients, appointments, and payments in one secure platform.
  4. Tebra (previously Kareo + PatientPop): A cloud-based solution that frees doctors' hands for the important work of patient care.
  5. SimplePractice: An industry-leading practice management software for therapists with features like AutoPay, online booking, and customizable therapy notes.
  6. Practice Better: A complete nutrition practice management software for wellness professionals.
  7. Doxy.me: A cloud-based electronic medical records (EMR) and telemedicine solution designed for practices of all sizes.
  8. Betterhelp: A popular online therapy platform with over 30,000 licensed professionals and a wide range of specialties.
  9. Cerebral: An affordable online hub for remote medication management.
  10. ReGain: A platform for relationship counseling.

These platforms offer a variety of services, from telemedicine and therapy to practice management and nutrition counseling. Each has its own unique features and benefits, making them strong alternatives to Amwell.

FAQ

How To Open A Amwell Account?

Here are the steps to open an account on Amwell:

  1. Visit the Amwell website or download the mobile app.
  2. Click on the "Sign Up" or "Enroll" button.
  3. Enter your email address in the provided field.
  4. Follow the prompts to complete the account creation process. This includes providing necessary personal information and setting up a secure password.
  5. Once the account is created, it can be accessed via the mobile app or website using the same username and password.

Remember, the account creation process is simple and takes just a few minutes. It's recommended to set up the account in advance so it's ready when needed. All information is stored securely for all future online visits. After creating an account, users can choose the doctor that works best for them from a list of available doctors, their experience, and ratings before starting a visit. The visit can be done via a web-based platform or mobile app using secure, high-quality streaming video. Users can see and speak with a doctor 24 hours a day from home or on the go. Most doctor visits take about 10 minutes, but users can always add time if needed. Doctors on Amwell can review the user's history, answer questions, diagnose, treat, and even prescribe medication. Prescriptions will be sent to the user's pharmacy of choice. More employers and health plans are adding telehealth as a benefit. Users can enter their insurance information upon enrollment to see if they qualify. During or after a visit, providers can send prescriptions and recommendations for over-the-counter (OTC) medications to a pharmacy of the user's choice. Video visits are required for most states to have prescriptions as part of the treatment. For more information, users can call 1‑844‑SEE‑DOCS. Users can also download the Amwell mobile app and have a video visit on their smartphone or tablet. If users prefer to have a visit from their computer, they can log onto their account and see a doctor 24/7. Users can also get the concierge treatment by calling 844-733-3627 and speaking with an Amwell representative who can get them registered and speaking with a doctor in no time. Now is the time to try telemedicine! Users can register now for access to online doctors 24 hours a day. Users can sign up now and will be shown a list of available doctors, and their experience and ratings, before starting their visit.

FAQ

Amwell Return Policy?

The return policy of Amwell is as follows:

  • The policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, a refund or exchange can't be offered.
  • To be eligible for a return, the item must be unused and in the same condition that it was received. It must also be in the original packaging.
  • Several types of goods are exempt from being returned. These include perishable goods such as food, flowers, newspapers or magazines, intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
  • Additional non-returnable items include gift cards, downloadable software products, and some health and personal care items.
  • To complete a return, a receipt or proof of purchase is required.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to their error, or any item that is returned more than 30 days after delivery may only be granted partial refunds.
  • Once your return is received and inspected, an email will be sent to notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
  • Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
  • Exchanges are only applicable if items are defective or damaged.
  • To return your product, you should mail your product to: 335 Wychwood Road, WESTFIELD NJ 07090, United States.
  • You will be responsible for paying for your own shipping costs for returning your item.

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